Terms & Conditions

Last Updated: April 17, 2026

1. Definitions

1.1 "Company" refers to IVIXICO LLC, including its owners, employees, affiliates, contractors, and systems.

1.2 "User", "Client", or "You" refers to any individual or entity accessing or using the Platform.

1.3 "Platform" includes ivixico.com, client portal, APIs, WhatsApp integrations, and all related systems.

1.4 "Services" include but are not limited to digitizing, vectorizing, marketing, development, automation, support, and related services.

2. Acceptance of Terms

2.1 By accessing, browsing, registering, or using any part of the Platform, you acknowledge and agree to be bound by these Terms.

2.2 If you do not agree, you must immediately discontinue use.

2.3 Continued use constitutes ongoing acceptance of any updates.

3. Account Responsibility & Security

3.1 You are solely responsible for maintaining confidentiality of login credentials.

3.2 You agree that all actions performed under your account are your responsibility, regardless of authorization.

3.3 IVIXICO shall not be liable for unauthorized access resulting from your failure to secure credentials.

4. Multi-User & Team Liability

4.1 The primary account holder assumes full liability for all secondary users.

4.2 Any action performed by team members is legally attributed to the primary account holder.

4.3 IVIXICO is not responsible for internal misuse, data exposure, or operational errors caused by team members.

5. Orders & Deliverables

5.1 Orders are executed strictly based on submitted information.

5.2 You acknowledge responsibility for accuracy of sizes, formats, and instructions.

5.3 IVIXICO is not liable for production issues resulting from incorrect inputs.

5.4 Delivery of files constitutes completion of service.

6. Revisions Policy

6.1 Revisions may be offered at our discretion.

6.2 Excessive or repeated revisions may be limited or charged additionally.

6.3 Abuse of revision requests may result in service refusal.

7. Pricing & Payments

7.1 All payments must be completed as required before or after service as specified.

7.2 Payments are processed via third-party providers.

7.3 IVIXICO does not store full payment credentials.

8. Auto-Billing Authorization

8.1 By enabling auto-billing, you provide explicit authorization for recurring charges.

8.2 You authorize fallback charging of backup payment methods.

8.3 Failed payments may trigger retries, service suspension, or account limitation.

8.4 You are responsible for maintaining valid payment methods.

9. Chargebacks, Disputes & Fraud

9.1 You agree to contact IVIXICO before initiating any dispute.

9.2 Unauthorized chargebacks are considered abuse or fraud.

9.3 IVIXICO reserves the right to suspend accounts and pursue recovery actions.

9.4 Evidence including logs, IP data, and usage history may be used in disputes.

10. Intellectual Property

10.1 You confirm you have legal rights to submitted content.

10.2 IVIXICO is not responsible for copyright violations.

10.3 You grant IVIXICO a limited license to process your files for service delivery.

11. Acceptable Use

11.1 You agree not to misuse services.

11.2 Prohibited activities include fraud, illegal use, abuse, and system interference.

12. WhatsApp & Automation Services

12.1 You consent to automated communication via WhatsApp or other integrations.

12.2 IVIXICO is not responsible for delays, API errors, or message failures.

12.3 You are responsible for accuracy of information submitted through automation.

13. Service Availability

13.1 Services may be interrupted due to maintenance, outages, or external factors.

13.2 IVIXICO makes no guarantee of uptime.

14. No Warranty

14.1 Services are provided "as is" without warranties of any kind.

15. Limitation of Liability

15.1 IVIXICO shall not be liable for indirect, incidental, or consequential damages.

15.2 Total liability shall not exceed payments made in the last 30 days.

15.3 This limitation applies to all claims, including negligence.

16. Indemnification

16.1 You agree to defend and hold IVIXICO harmless from claims, damages, and legal costs arising from your use.

17. Termination & Suspension

17.1 IVIXICO may suspend or terminate accounts without notice.

17.2 Violations may result in permanent restriction.

18. Governing Law

18.1 These Terms are governed by the laws of the United States.

19. Force Majeure

19.1 IVIXICO is not liable for events beyond reasonable control.

20. Entire Agreement

20.1 These Terms represent the full agreement between parties.

21. Contact

Email: hello@ivixico.com